AI DUNN Right Weekly - Issue #1

Practical AI insights for business growth

Hey AI Innovators! 👋

Welcome to the first edition of AI DUNN Right Weekly! I've been curating the most important AI developments from top industry newsletters to bring you what matters for your business:

• ChatGPT's revolutionary payment system that could transform e-commerce • The AI chip wars as OpenAI breaks free from Nvidia dependence• 5 real tools that businesses are using to boost productivity right now • A customer retention prompt you can use today

Read time: 5 minutes

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🚀 This Week's Game Changer

ChatGPT Becomes a Shopping Platform

What happened: According to recent reports, OpenAI is building an "Orders Hub" directly into ChatGPT with credit card storage, one-click checkout, and purchase tracking across devices. They're also integrating Voice Mode into the main app and adding parental controls.

Business impact:

• For Entrepreneurs: AI could soon handle transactions, not just recommendations

• For Small Businesses: Conversational commerce might replace traditional e-commerce interfaces

• For Corporate Teams: Automated procurement through natural language commands

  
  

The bigger picture: OpenAI wants a piece of every online transaction while reducing their revenue share with Microsoft from 20% to 8% by 2030, freeing up $50B+ for model training.

Why it matters: This positions ChatGPT as a platform, not just a tool - similar to how smartphones became platforms for entire ecosystems.

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🛠 AI Tool Spotlight

ChatPlayground AI - Compare 40+ AI Models Simultaneously

What it does: Test the same prompt across multiple AI models (ChatGPT, Claude, Gemini, etc.) and compare responses side-by-side in real-time.

Key features:

• Multi-model comparison across 40+ AI systems

• Save and reuse successful prompts

• Team collaboration on AI testing

• Cost optimization by finding the best model for each task

Best use cases: Marketing teams testing copy variations, developers comparing code solutions, consultants finding the right AI for specific client needs.

Real example: A marketing team could test ad copy across 5 different AI models to find which generates the highest-converting headlines.

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⚡ The 5-Minute AI Academy

Setting Up AI Customer Service That Actually Works

Based on recent developments covered in AI newsletters, here's what successful businesses are implementing:

Step 1: Choose Your Platform (5 minutes)

• Angel CX for human-like voice interactions on websites

• Standard integrations with existing tools like Intercom or Zendesk

• Consider security requirements (some AI tools train on your data)

Step 2: Feed It Knowledge (10 minutes)

• Upload FAQ documents and product information

• Add common customer scenarios and policies

• Include escalation procedures for complex issues

Step 3: Set Boundaries (5 minutes)

• Define what it can and cannot handle

• Create clear human escalation triggers

• Establish brand voice and tone guidelines

Step 4: Monitor and Improve (10 minutes)

• Test with your top 10 customer questions

• Track accuracy and customer satisfaction

• Refine responses based on real interactions

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Expected results: Companies report 60-70% reduction in basic support tickets with 24/7 availability.

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🧠 Quick Wins: 5 AI Tools Worth Investigating

Based on recent newsletter coverage and real user implementations:

💼 ForumScout - Monitor brand mentions across forums, social platforms, and news sites Use case: Track customer sentiment and find leads through online conversations

🎨 Synthesia - Convert text scripts into professional videos with AI presentersUse case: Training videos, product demos, and multilingual marketing content

✍️ Better AI Code - Generates and improves coding prompts for AI development tools Use case: Development teams using GitHub Copilot or similar AI coding assistants

🔧 Dash AI Chat - Connects to your apps and runs entire workflows in one chat interface Use case: Teams currently switching between multiple AI tools and platforms daily

📊 HyperArc - AI-powered business intelligence that remembers context between sessions Use case: Data analysis that builds on previous conversations and insights

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📈 Business Intel: This Week's Market Movers

🔥 The AI Chip Independence Movement OpenAI partnered with Broadcom to develop custom AI chips launching in 2026. Following Google and Meta's lead in making their own chips, this could significantly reduce AI computing costs for all businesses.

💰 Oracle's Record-Breaking AI Deal Oracle signed a $300 billion cloud infrastructure deal with OpenAI for "Project Stargate" - reportedly one of the largest technology contracts in history.

⚖️ Content Rights Legal Battle Escalates Rolling Stone's parent company Penske Media sued Google over AI Overviews allegedly stealing their content and reducing website traffic. This legal precedent could reshape how AI systems access and use web content.

🏃‍♂️ Speed vs. Intelligence Trade-offs xAI launched "Grok 4 Fast" offering 10x faster responses but with less deep reasoning capability. The market is clearly splitting between quick factual answers and thoughtful analysis.

🌍 Global AI Competition Intensifies

• China's DeepSeek targeting Q4 release of "agentic AI" that takes actions on users' behalf

• Google's Gemini briefly overtook ChatGPT as the top iOS app in the US

• Studies show 55% of US users now turn to AI for information instead of traditional Google search

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💡 Prompt of the Week

Customer Retention Strategy Generator

How to use: Replace the bracketed sections with your specific business details, then run this in ChatGPT, Claude, or your preferred AI assistant.

Expected output: A comprehensive retention strategy with concrete next steps you can start implementing this week.

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📚 This Week's Curated Reading

Based on links and reports mentioned in recent AI newsletters:

• AI Security Alert: New research on "benevolent hacking" methods to prevent AI models from responding to malicious prompts

• Productivity Warning: Analysis of the hidden risks when humans become too dependent on AI for cognitive tasks

• Hardware Development: Microsoft's breakthrough light-powered computer that could run AI tasks 100x more efficiently

• Market Analysis: How Apple's latest AI models are 85x faster and can caption video in real-time on-device

• Industry Impact: Why major companies are racing to develop proprietary AI chips instead of relying on Nvidia

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🎯 Action Items for This Week

For Corporate Teams:

• Evaluate your current customer service workflow for AI automation opportunities

• Test ChatPlayground AI with your team's most frequently asked internal questions

• Research AI meeting security policies if you're using tools like Fellow.ai

For Small Businesses:

• Choose one productivity AI tool from our Quick Wins list to trial this week

• Use our customer retention prompt to identify specific improvement areas

• Calculate potential time and cost savings from AI customer service automation

For Entrepreneurs:

• Consider how conversational commerce could impact your business model

• Research how decreasing AI chip costs might affect your startup's technology budget

• Identify which business processes could benefit from AI agents that take actions autonomously

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🔮 Looking Ahead

Next week's AI DUNN Right Weekly will cover:

• Deep dive on AI agents: What happens when AI starts taking actions instead of just giving advice

• Tool comparison: We're testing the top 3 AI writing assistants for business content

• Implementation guide: Step-by-step setup for AI-powered workflow automation

• Market watch: Tracking the legal battles that could reshape AI training and usage rights

Have questions or topic requests? Reply to this email - we read every message and use your feedback to shape future issues.

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That's a wrap for Issue #1!

The AI landscape is moving incredibly fast, but the businesses that implement these tools thoughtfully (and get AI DUNN Right) will have massive competitive advantages.

Stay innovative, Jackie @ AI DUNN Right

P.S. - Next week we're analyzing which AI tools provide the best ROI for different business sizes. Don't miss it.